What makes Show and Tell’s account team among the best
Sure, we’re biased.
But Show and Tell prides itself on having an outstanding account team that stands shoulder-to-shoulder with the best of them. And the fact that our clients are willing to sing their praises in this article proves it.
We get your business
Our clients who have worked with other independent agencies like ours have noted what sets us apart from those peers: the level of business acumen our account team provides. While that kind of expertise is expected, it’s not always delivered, they’ve told us. And as their comments show, an account manager’s expertise and insight are valued highly.
We don't have a "B" team
For clients who’ve worked with larger, national and multi-national agencies, they’ve noted they feel they’ve often been assigned to the “B-team": that is, the senior folks who pitch their business, don’t actually work on it. By contrast, the team you meet is the team you’ll work with at Show and Tell. Even when your business grows to require multiple account contacts, we always ensure at least one senior team member serves as your ‘prime’ to align all your projects to your budget and strategy.
We've got a strong bench
Show and Tell’s account team runs the gamut from experienced, seasoned veterans to ambitious, emerging talent. They all share a commitment to exceeding our clients’ expectations – in how efficiently their projects will be managed, and how effective those projects will be in achieving results. And it’s common for them to help turn a single project into a multi-year strategic partnership.
We forge real client relationships
And – not that this is captured on a balance sheet, but...
Our account managers have been seconded for (multi-year, senior) positions within clients’ businesses. They’ve been invited to mediate contentious discussions within clients’ organizations. They’ve even been invited to clients’ weddings, had their clients throw baby showers for them, and been asked to participate in their clients’ elaborate marriage proposals.
None of these (real) examples is ‘typical’ of what’s expected in a traditional account manager role. None of them has ever been listed in the criteria in an RFP.
And though we can’t guarantee BFF status with your account manager, the relationships we’ve formed – over and over again – with our clients are testimony to how matching the right account manager with the right client can transform a business – yours, and ours.
If you’re looking for a great agency partnership – anchored by an outstanding account relationship – reach out.