At The Show and Tell Agency Inc. ("Show and Tell", "we" or "us"), we recognize the importance of protecting personal information. We have established this Privacy Statement to set out our policy concerning the collection, use, administration and disclosure of personal information that is in our custody or under our control. This Privacy Statement complies with applicable privacy laws where we operate, including without limitation, the Personal Information Protection and Electronic Documents Act (Canada).
This Privacy Statement applies to "personal information". In the interpretation of this Privacy Statement and its terms, Show and Tell will rely on the definition of "personal information" under applicable privacy laws. Generally speaking, "personal information" includes information about an identifiable individual. An identifiable individual is one who can be identified by reference to a unique identifier such as, for example, a social insurance number or date of birth.
If you don’t agree with this Privacy Statement, you should discontinue use of the Show and Tell website.
What personal information does Show and Tell collect? For what purposes?
At Show and Tell, we only require personal information that is necessary to carry out our services. You may also choose to provide us with optional additional personal information at your discretion.
Our Services
At Show and Tell, our focus is to help you and your business through strategic and effective marketing. In order to provide the services that you request or need, it may be necessary for Show and Tell to collect personal information from time to time. The nature of that personal information will depend on the type of service you request or require. When we collect personal information from you in connection with a service, we will ask for it and explain why. It is then up to you if you provide it.
For persons visiting our office, we may collect your name, address, company name you represent, title and contact details, together with other relevant information.
For clients who have requested services, we require the client name (address, contact details), designated contact name, title, email and telephone number, project details, credit card or banking information for payment processing, as well as other relevant information.
For service providers or potential service providers, we require the supplier name (address, contact details), designated contact name, title, email and telephone number, contract details, payment information as appropriate, together with other relevant information.
All of the above will be retained in our records in accordance with Show and Tell policies and this Privacy Statement.
We will use personal information provided to us to:
- (i) to contact you and to provide the services requested;
- (ii) to send you newsletters, marketing materials and industry updates as appropriate;
- (iii) to communicate with you in connection with your project and other opportunities, subject to your consent;
- (iv) to process payments for services rendered and for related financial requirements; and
- (v) as otherwise permitted or required in connection with our business under applicable privacy laws and our policies.
Our Website
On our website, theshowandtellagency.com, you may choose to use the Contact Us feature of our website. You may also contact our staff directly through email, text or phone. In order for us to respond to your inquiry, we require your name, email address and telephone number. You may also choose to provide us with your company name, industry details, information concerning the project type you are interested as well as your project needs. Information provided to us through our website "Contact Us" section or otherwise will be used, of course, to contact you in connection with your inquiry and your information will be stored in our database in the normal course, including where you choose not to move ahead with any project. We do not disclose our client database nor allow third parties access to our client database, unless of course we are specifically compelled to do so by law.
Analytics and Cookies
Show and Tell uses Google Analytics 4 (GA4) in connection with the Show and Tell Site to collect data to better understand our market, website users, and those who are interested in our services. Through the use of cookies, which track certain user information from one session on a website to another or between websites using GA4. GA4 can analyze a website user's behavior and provide us with information about usage and insight that can help Show and Tell improve its website and services. Please note that your Internet Protocol (IP) address will be collected through the use of the Show and Tell Site unless you disable cookies through your internet browser. Disabling cookies may not allow certain features of the Show and Tell Site to work effectively. Show and Tell may see information concerning a user's geographical location, user behavior, browser type, device information and interests given your internet use and selections on the Show and Tell Site and others that help us tailor our services. Show and Tell does not engage in any process to connect or identify an IP address with other personal information.
Show and Tell uses generalized analytics data in connection with its services and may use or disclose such aggregated data without consent.
You have the ability to opt-out of GA4 tracking. For more information about Google’s privacy policy and terms on the use of the collected data, please reference Google’s privacy policy https://policies.google.com/privacy
How do I consent to collection, use or disclosure of my personal information?
Consent can either be express or implied based on the circumstances. Show and Tell will rely on implied consent only where the use of your personal information is directly and clearly connected to the purpose for which your personal information was provided.
Does Show and Tell disclose personal information?
Show and Tell will only disclose your personal information with your consent, or if required or permitted by applicable privacy laws. You may choose to authorize a disclosure to a designated agent or representative.
Where we are working with other service providers to carry out your requested service, we will specifically seek your consent prior to the disclosure of personal information. Show and Tell reserves the right to require consents in writing.
Please note that from time to time we may work with third party service providers who are located within and/or outside of Canada and who may store their data outside of Canada. Given their jurisdiction of operation, those service providers may be subject to laws that are different from Canadian laws and Canadian privacy requirements. Upon request, we will detail to you the countries outside Canada in which the collection, use, disclosure or storage is occurring or may occur and the purpose for which the service provider outside of Canada has been authorized to collect, use or disclose personal information for or on behalf of Show and Tell.
In working with service providers outside of Canada with respect to personal information, Show and Tell will, upon request: (i) notify you of the way in which you may obtain access to written information about the service provider's policies and practices; and (ii) the name or position name or title of a person who is able to answer on behalf of that service provider organization your questions about collect, use, disclosure, or storage of personal information.
Should Show and Tell use the services of third parties for processing, we will use contractual and other means to bind those third party processors to comparable privacy obligations in order to protect personal information while it is being processed.
Links
The Show and Tell Agency's website may contain links to third party websites. Show and Tell is not responsible for third party website content. Links do not constitute an endorsement of any third party by Show and Tell. When visiting any third party website, users should review such website's terms of use and privacy terms. Any use of third party websites is at the user's sole risk.
How does Show and Tell administer and protect personal information?
Show and Tell takes its privacy obligations seriously. We treat personal information as confidential and have in place physical, organizational and technological safeguards to help protect your personal information, including from such things as loss, theft, unauthorized access, disclosure, copying, use or modification. All Show and Tell employees are subject to confidentiality obligations that help to protect personal information and employees are granted access to personal information only on a need-to-know basis to carry out their employment duties.
Show and Tell will take steps to ensure that personal information is accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
Show and Tell has designated a privacy officer who is tasked with ensuring our compliance with applicable privacy laws.
Does Show and Tell have a breach notification policy?
In accordance with Canadian privacy law requirements, in the unlikely event of a security breach that creates a real risk of significant harm to an individual, Show and Tell will notify the Privacy Commissioner of Canada or such other commissioner as appropriate under applicable privacy laws and all affected individuals in writing as soon as feasible should a breach be determined to have occurred. We will make sure that we clearly outline any relevant details so that steps can be taken to minimize any such risk or harm.
Can I get access to my personal information held by Show and Tell?
Generally, yes. To get access you must detail your request in writing to Show and Tell. In administering and responding to any such request for access, Show and Tell will comply with the applicable privacy laws that regulate access requests and will notify you in writing of our response. This will include a need to confirm identity.
There are circumstances where Show and Tell will be restricted from providing personal information, such as where your personal information is combined with other third party personal information and cannot be reasonably severed or where disclosure is not appropriate at law. If we cannot provide you with your personal information, we will detail our reasons in writing.
Can I change or correct my personal information? Can I change or withdraw my consent?
It is important that the personal information you provide to us is correct and accurate. Please notify us in writing of any request to change or correct personal information and we will administer and respond to that request in accordance with our privacy obligations.
You may change or withdraw your consent to use your personal information, subject to legal or contractual restrictions. On receipt of notice of a change or withdrawal of consent, Show and Tell will inform you of the likely consequences of withdrawing or changing your consent.
How do I ask a question, raise an issue, make a complaint or get more information concerning your privacy practices?
Please contact our privacy officer at:
The Show and Tell Agency Inc.
500 - 211 Bannatyne Ave.
Winnipeg, MB R3B 3P2
Attention: Privacy Officer
or via email at: privacyofficer@theshowandtellagency.com
Changes to this Privacy Statement
Show and Tell reserves the right to make changes to this Privacy Statement and its privacy practices. Should we make any changes, we will post an updated Privacy Statement on our website. Your continued use of our website constitutes your acceptance of this Privacy Statement and any update we may make. We encourage all users to review this Privacy Statement, including for any updates, on a regular basis.