For almost two years, Show and Tell has been helping clients prepare for a fundamental shift in search behaviour: the rise of AI-powered search engines like ChatGPT, Perplexity and Claude. We positioned generative engine optimization as critical because we saw users beginning to bypass traditional search entirely in favour of conversational AI interfaces.
We still believe that trend is real and important. But in the last few months, we've recognized something bigger happening in plain sight — and it’s given us reason to revisit our own assumptions.
[Sidebar: With any technology, but especially AI, things happen fast. We have an advantage in spotting trends and validating assumptions because we’ve been swimming in these waters for a while. Beware the newcomers.]